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Facilities Management

Digitise your services and data management to improve workflows, efficiency and patient care

Designed to streamline data management and enhance workflows, digitising your services with MediShout increases staff efficiency and leads to improved outcomes.  Our platform is operational in multiple countries and working with the world’s largest Facilities Management companies.

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Facilities Management Hero Image

FM company benefits

  • 7mins saved per issue for housekeeping

  • 0 complaints from wards after digitising

  • Real-time data on performance, complaints, and asset tracking

Hospital benefits

  • 10 mins faster to report issues

  • 97% of staff gain more time with patients

  • 100% boost in waste management compliance

MediShout has worked with several of our Trusts to understand our culture and adapt their technology to fit with our organisation’s existing systems and flow

Charlotte Williams

Deputy CEO at NW Anglia NHS Trust

The Industry Challenge

FM Companies struggle to deliver best services due to communication and data management issues. The key challenges include:

  1. Communication - reliant on paper forms, faxes, bleeps, emails, calls

  2. Data Collection - real-time hospital data is often incomplete and delayed

  3. Software Silos - too many software systems exist which aren’t aggregated

  4. Analytics - poor data visibility and analytics to provide best services

  5. Compliance - harder to track performance in real-time and act accordingly

Solution

MediShout’s App and QR codes solve these challenges by digitising FM services, to improve communication and data management. We improve services, increase customer satisfaction and help FM companies win contracts. We offer multiple modules to instantly solve challenges.

Estates

Frontline staff in hospitals can instantly communicate and report issues, to the relevant helpdesk, customer support team or engineer. Your teams receive full and accurate data.

Reporting times proven to reduce from 10 mins to 35 seconds

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Estates

Housekeeping

Hospital staff, patients and visitors scan our QR codes to instantly report issues to the nearest housekeeper.

Each report is proven to save 7 minutes of time for housekeepers.

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Housekeeping

Food and Catering

Digitise data collection for food and catering compliance, so FM companies can rapidly respond to any areas of concern regarding food safety.

Reduce admin burden so 97% of hospital staff get more time with patients.

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Food and Catering

Waste Management

Our technology tracks assets like sharps bins and waste bins, to ensure safe disposal in a timely manner and prevent safety related issues.

100% improvement of waste management compliance on key wards

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Waste Management

Portering

Use the MediShout App and QR codes to track when porters are arriving on wards to collect specimen samples and document when samples were taken.

Complains went from three hours daily to zero complaints at all

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Portering

Case study

Read how MediShout transformed services for global FM companies

Housekeeping

Housekeeping

Save time for housekeepers per report

7 minutes

Patient and visitors time saved at scale

25 days

Efficiency savings per annum

£15,000

Health economists published data on the benefits of deploying our QR codes in Addenbrookes hospital to enable staff and patients to report Housekeeping issues

View data

Portering

Portering

Ward complains from three hours to

0 complaints

Key wards waste management compliance

100%

MediShout improved portering services for a global FM company in multiple hospitals to track porters, specimen collections, sharps bins and waste management.